savaya88 Platform Privacy Notice
This page describes what we collect when you use savaya88 and how we keep that data protected under applicable law. We operate live-dealer studios, football markets, and slot games across supported jurisdictions in Southeast Asia. Our approach to your personal information reflects both regulatory requirements and practical account management.
We at savaya88 recognize that payment flows, account verification, and withdrawal processing require us to hold certain data. This notice explains what information we gather, how we use it, who may access it, and what rights you retain. Our policy applies to all users regardless of whether you access savaya88 via web, mobile PWA, or third-party app distribution channels.
What We Collect on savaya88
We collect your email address, phone number, and account username when you register. During account verification, we require a valid national ID, passport, or driver's licence alongside proof of address (utility bill, bank statement, or lease agreement). We do not store your full ID number in plaintext; we encrypt it and retain it only for compliance verification.
When you deposit or withdraw funds through savaya88, we record the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), transaction amount, timestamp, and status. We log your IP address, device type, browser version, and approximate geolocation (city level) for fraud detection and account security. We do not track your activity outside savaya88 or sell behavioural data to advertisers.
Our systems automatically record game interactions (bet amounts, game type, session duration) to calculate account balances and detect irregular patterns. We retain transaction logs for seven years to comply with anti-money-laundering obligations in supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang.
How We Use Your Data
We use your email and phone to send account notifications: deposit confirmations, withdrawal status updates, and security alerts. You may opt out of marketing emails via the account settings page; transactional emails cannot be disabled as they relate to your active account.
Your identity documents are used exclusively for KYC (Know Your Customer) verification. We cross-reference your submitted documents against sanctions lists maintained by regional authorities. We do not share your ID image with third parties; it remains encrypted on our servers.
Payment data flows to our acquiring bank and payment processor to authorize and settle transactions. These partners may retain minimal records (transaction reference, amount, date) for reconciliation. We instruct them not to use your data for their own marketing.
Third-Party Data Processors
We rely on cloud infrastructure providers to store databases and run application servers. These providers are bound by data-processing agreements and may be located outside your jurisdiction—typically in Singapore or Australia. We encrypt sensitive fields at rest, meaning the infrastructure provider cannot read your ID or payment details.
Our live-dealer studios operate through licensed studios in multiple jurisdictions. Camera and audio feeds are transmitted to savaya88 servers but are not stored permanently; they are broadcast in real-time and discarded after the session ends. Studio staff do not access your account data.
Analytics services (non-identifying traffic patterns only) may receive your anonymized session duration and game-type preference. No personally identifiable information is sent to these third parties.
Cookies and Tracking
We use session cookies to keep you logged into savaya88. These expire when you close your browser. We also set persistent cookies (lasting up to one year) to remember your preferred language, theme, and table layout preferences.
We do not use tracking pixels or cross-domain cookies to follow you across the web. Our mobile PWA does not request access to your device contacts, calendar, or location—only your approximate city-level location via IP, used for geofencing to verify you are in a supported jurisdiction.
Your Rights
You may request a copy of all personal data we hold about your savaya88 account. Submit your request via our support contact form, and we will provide an extract within 30 days.
You may request correction of inaccurate information (e.g., a misspelled address). You may also request deletion of your account and associated data, subject to applicable law retention requirements (we must retain transaction logs for seven years for anti-money-laundering compliance).
You may withdraw consent to marketing communications at any time. You cannot withdraw consent to transactional data processing without closing your account, as processing is necessary to operate your wallet and settle withdrawals.
Contact and Jurisdiction
If you have questions about this privacy notice or wish to exercise your rights, contact our support team via the help portal within the savaya88 platform. Standard response time is three to five business days, excluding holidays such as Idul Fitri, Idul Adha, and Nyepi.
This policy is governed by the laws of the jurisdiction in which savaya88 operates your account. We do not offer services in jurisdictions where online wagering is prohibited by local law. Your use of savaya88 constitutes acceptance of this notice and your responsibility to verify that access complies with your own jurisdiction's regulations.
We may update this privacy notice from time to time. Material changes will be notified via email to your registered address. Your continued use of savaya88 after such notification indicates acceptance of the revised terms.
Summary
We at savaya88 collect personal data (email, phone, ID, address) necessary to operate your account and comply with anti-money-laundering law. We encrypt sensitive information, limit third-party access, and retain data only as long as required. Your rights include access, correction, and deletion requests, subject to legal retention obligations.
This privacy notice reflects our commitment to transparency. For ongoing updates or policy clarifications, refer to this page or contact our support team through the platform.